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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aundrea Emanuel

Aundrea Emanuel

June 9, 2026

5  out of  5
rating by Aundrea Emanuel
"Excellent customer service!!!"
We responded:
"Thank you, Aundrea, for your feedback! We're glad to hear that you found our customer service excellent. If you need any further assistance, feel free to reach out."
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Denise Longmire

June 9, 2026

5  out of  5
rating by Denise Longmire
"Thank you to Amanda Torres for great and fast service!"
We responded:
"Thank you, Denise, for your feedback! We're glad Amanda could provide you with great and fast service. We appreciate your support!"
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Molly Meade

June 8, 2026

5  out of  5
rating by Molly Meade
"Every time I call this State Farm office, it's always a seamless process. It's so smooth every time. Savannah Driggers was super nice and extremely helpful. We were both cracking up on the phone together as she helped update my account and set up my renters' insurance. Solid choice if you're looking for insurance! I've been with Clay's office since 2022!"
We responded:
"Thank you, Molly, for sharing your experience with us! It's great to hear that Savannah made the process enjoyable and smooth for you. We appreciate your trust in us since 2022 and are here whenever you need assistance."
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Kinston

June 4, 2026

5  out of  5
rating by Kinston
"Yesterday I had a great experience with the Lumberton office. Taylor referred me over to Emily who helped me get an auto quote together. Everyone in office was super friendly, would highly recommend this office!"
We responded:
"Thank you, Kinston, for sharing your experience with our Lumberton office. It's great to hear that Taylor and Emily were able to assist you with your auto quote and that you found our team friendly. We appreciate your recommendation!"
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Brandon Moore

June 4, 2026

5  out of  5
rating by Brandon Moore
"Great people to do business with"
We responded:
"Thank you, Brandon, for your feedback! We're glad to hear you find us great to do business with. If you have any questions or need assistance, feel free to reach out."
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Alan Nwokolo

June 1, 2026

5  out of  5
rating by Alan Nwokolo
"Juli is a very professional and effective manager who offers the best service and speedy response to all my concerns and provides the best solutions. I am fully satisfied with her excellence and will recommend her to anyone with insurance needs."
We responded:
"Thank you, Alan, for your kind words about Juli. We're glad to hear that she has been able to address your concerns swiftly and provide effective solutions. Your recommendation means a lot to us!"
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Christopher Locklear

May 29, 2026

4  out of  5
rating by Christopher Locklear
"Amanda, was very helpful and worked quickly and diligent to get my insurance switched over from my previous vehicle to my new one and she got my New ID card for my new vehicle very quick."
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Locklear Joe

May 28, 2026

5  out of  5
rating by Locklear Joe
"Just wanted to give a quick thank you to Ms. Savannah Driggers from the Lumberton Branch. She was quick to return my call and help me add on a new policy."
We responded:
"Thank you, Locklear Joe, for sharing your experience with Ms. Savannah Driggers at our Lumberton Branch. We're glad she could assist you promptly with adding a new policy. Your feedback is greatly appreciated!"
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Robert Love

May 26, 2026

5  out of  5
rating by Robert Love
"Amanda was very helpful, courteous and accurate!"
We responded:
"Thank you, Robert, for your feedback! We're glad to hear that Amanda was helpful, courteous, and accurate during your experience with us. Your support means a lot to our team."
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Roni Hightower

May 22, 2026

5  out of  5
rating by Roni Hightower
"Savannah is absolutely amazing! She is always willing to help and always answers or gives a call back! She is very helpful!"
We responded:
"Thank you, Roni, for your kind words about Savannah! We're glad to hear she has been helpful and attentive to your needs. Your feedback is greatly appreciated."
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Joni

May 20, 2026

1  out of  5
rating by Joni
"Disappointing experience. I moved from SC and I always had such a good experience with my previous office. When I transferred insurance the girl working added my husband to the policy (he has his own insurance) which made my bill expensive for liability. Thank the Lord another lady was working that came over and fixed it and got my bill down to $66.52 which was only a little over what I paid in SC. Today I call to pay and once again tell them that I have to call every month because the app still hasn't switched from SC to NC and once again they just act like that's strange but nothing they can do. And then she tells me that my bill is $104.59 for this month only due to some kind of surcharge in March and April and my bill will return to $70.01 next month. I had to use grocery money to pay my insurance. And then she said they didn't have an email on file but she can just text me a receipt. I gave her my email hoping she'll enter it in and maybe my app will switch over. They also had my address and phone number wrong, some PO Box in Rowland but I think she was on the wrong person at that point. It's hard to work 3rd shift and stay up to speak to them and they don't seem to care about pleasing the customer. I've been with State Farm for years and never had a problem until I moved to NC."
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Travis Lee

May 19, 2026

5  out of  5
rating by Travis Lee
"Best service I’ve received from an insurance agent! Juli really knows her stuff and helped me save a lot of money!! Thank you again for everything!"
We responded:
"Thank you, Travis, for your kind words! We're glad to hear that Juli was able to assist you effectively and help you save money. We appreciate your feedback and look forward to serving you again. "
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Traci Dunn

May 15, 2026

5  out of  5
rating by Traci Dunn
"Nick was super helpful and very friendly ! It was very easy to start a policy and he answered my questions with ease!"
We responded:
"Thank you, Traci, for sharing your experience! It's great to hear that Nick made starting a policy easy and was able to answer all your questions. We appreciate your feedback and look forward to assisting you in the future."
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Sheila Chisholm

May 8, 2026

5  out of  5
rating by Sheila Chisholm
"VERY HELPFUL AND STRAIGHT TO THE POINT"
We responded:
"Sheila, we appreciate you letting us know about your experience. It’s wonderful to hear the process felt simple and helpful from start to finish. Thank you for choosing us — your satisfaction means everything to our team."
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Alexander Rivera

May 5, 2026

5  out of  5
rating by Alexander Rivera
"Emily was a great help, she told me that she would email me some information and she did. I love dealing with Clay Hamilton State Farm, I always receive great service."
We responded:
"Thank you, Alexander, for your feedback. We're glad to hear that Emily was able to assist you and that you're satisfied with the service. Your support means a lot to us."
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Dave Duggar

April 30, 2026

5  out of  5
rating by Dave Duggar
"Outstanding customer service and customer care and the team is best in class. I would highly recommend them to neighbors and family.!!!"
We responded:
"Thank you, Dave, for your generous review! We're glad to hear that our team's customer service and care met your expectations. Your recommendations mean a lot to us. "
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Takeeya Pittman

April 24, 2026

5  out of  5
rating by Takeeya Pittman
"Nick was very polite and professional. I enjoyed my experience with him!!"
We responded:
"Thank you, Takeeya, for sharing your experience with Nick. We're glad to hear that his polite and professional service made your visit enjoyable. Your feedback is greatly appreciated."
Profile photo of Chris Rogers

Chris Rogers

April 23, 2026

5  out of  5
rating by Chris Rogers
"Appreciate the staff and their help! Savannah helped me with all my insurance. Thanks ya’ll"
We responded:
"Thank you, Chris, for your feedback! We're glad Savannah could assist you with your insurance needs. We appreciate your support!"
Profile photo of Joshua Huggins

Joshua Huggins

April 23, 2026

5  out of  5
rating by Joshua Huggins
"Everyone has been so nice and helpful. Thanks to Juli for all her help and getting my coverage setup. Great staff!"
We responded:
"Thank you, Joshua, for your kind words! We're glad to hear that Juli and the team were able to assist you with setting up your coverage. We appreciate your feedback and support."
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felicia locklear

March 22, 2026

5  out of  5
rating by felicia locklear
"Savannah is the best!"
We responded:
"Thank you, Felicia, for your feedback! We're glad to hear that Savannah made such a positive impact. Your support means a lot to us."
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Jennifer Peacock

March 12, 2026

5  out of  5
rating by Jennifer Peacock
"Amanda Torres was completely professional and extremely helpful in adding all of our vehicles."
We responded:
"Thank you, Jennifer, for your feedback. Amanda will be happy to hear that her professionalism and assistance with your vehicles made a positive impact. We appreciate your support."
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will locklear

February 27, 2026

5  out of  5
rating by will locklear
"Great company very friendly and helpful staff they always help whn I need something and make sure I’m taken care of best they can love them here glad I went with them for insurance"
We responded:
"Thank you, Will, for your kind words! We're glad to hear that our team has been friendly and helpful in meeting your needs. We appreciate your trust in us for your insurance needs. "
Profile photo of Rosie Torres

Rosie Torres

February 26, 2026

5  out of  5
rating by Rosie Torres
"Great customer service, reasonable prices."
We responded:
"Thank you, Rosie, for your feedback! We're glad to hear you appreciated our customer service and found our prices reasonable. Your support means a lot to us. "
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Jo

February 25, 2026

5  out of  5
rating by Jo
"Buying insurance is more than purchasing a product that meets your needs and responsibilities; it's about agents answering questions about a product or choices that will provide you with a sense of P.O.M.G., "peace of mind guaranteed". This was my experience when I went to Clay Hamilton Insurance Agency and spoke with Emily Byrd. She was pleasant, thorough, and patient. Knowledge was shared, and when I asked her questions and follow-up questions to ensure I understood this or that, she'd answer them so pleasantly. My total experience at Clay Hamilton Insurance Agency has been superlative, and with two thumbs up, I highly recommend it."
We responded:
"Thank you, Jo, for sharing your experience with us. We're glad Emily could assist you with her thorough and patient approach. Your recommendation means a lot to us. "
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Misty Woodward

February 19, 2026

5  out of  5
rating by Misty Woodward
"Savannah provided excellent customer service and got me the document I needed quickly!"
We responded:
"Thank you, Misty, for your feedback! We're glad Savannah could assist you promptly with the document you needed. Your support means a lot to us. "